July 9, 2009
Let’s face it: social media is about our own personal or corporate egos.
A couple of days ago @nickleung asked me:
Since you’re an online expert, do you have any advice on how I can build a community for FeedbackJar.com?
I immediately answered: Interactive Feedback. That means listening and talking in a two-way channel.
I had recently come across this article by Dan Martell where he talks about how feedback is “the secret weapon for startups”. The truth is it’s not only for startups and it’s not a secret.
He gives five recommendations to enable a feedback loop. The last one is the most important: “Listening Online”.
But it’s not just listening. It’s participating.
Read the full article →
July 7, 2009
Push technology is a term that is used often but rarely explained. Although we take it for granted, push technology hasn’t been around for long, and it had a false start at the very inception of the world wide web.
A client is usually your computer or your cellphone. A server is a service you use, like E-mail or Twitter. The event is usually a new piece of content, like a new Tweet or a new E-mail.
What’s the opposite of Push technology? Yes, you guessed it, it’s called “Pull Technology” and its been the most common way of transferring content on the web. In a ‘Pull’ scenario, the computer or cellphone asks the server every so often if there’s any new content, and the server then tells the computer or cellphone if it does or if it doesn’t.
Read the full article →
