From the category archives:

Twitter

I joined Facebook on June 7, 2007. It was a great time to discover what had been just available to College students. But what excited me the most was their approach to social media: they weren’t just a destination, they had become a platform.

Today that platform has become a vacuum of activities that happen in many other external services, like Spotify, Twitter or the Wall Street Journal. But those services are becoming too much half and half in my Facebook News Feed coffee.

According to Facebook’s IPO filing, they have lofty plans to connect the world: “There is a huge need and a huge opportunity to get everyone in the world connected, to give everyone a voice and to help transform society for the future.”

An article on the Guardian challenges that statement in not so romantic words, saying that Facebook should simply say the truth:

We help people connect in safe, convenient and innovative ways. In doing so, we’ve built a business of historic proportions. We make money selling advertising that is finely tuned to reach our users in cost-competitive ways. Because we believe in Facebook’s unlimited potential, we will manage ourselves for the long term rather than for short-term profit. We have built an ownership and control structure to accomplish this goal.

I believe the IPO will increasingly transform Facebook in a data-mining company that sucks everyone’s social graph for their own monetization goals, and will surely become more and more aggressive as stockholders usually request from a public company.

I refuse to be the cow to be milked to fund that business.

It’s a mystery to everyone how Facebook selects items to show up on the News Feed. But I seem to have received the worst part of the algorithm. I was careful to use Facebook for my real life friends and family. But I never saw them posting anything. Is it that I don’t have the right family and friends? Should I move to Silicon Valley to make social-media-active real life friends? Or is it that more and more Facebook falls into the 80/20 rule: 20% of the people post and 80% are stalkers? There is talk of Facebook fatigue:

The latest data shows Facebook Fatigue is spreading in the US from the early adopters who it identified as “disengaging” in the GWI.5 report. Declines in social networking activity such as messaging friends fell 12% over the six waves of research, searching for new contacts fell 17% and joining a group 19% among all Facebook users in the US.

To spice up my New Feed, I decided to follow a handful of people whom I have established “web friendships” on other social sites like FriendFeed, Twitter and Google+.

Now my feed is dominated by these people and I see even less of what my friends and family post. The Facebook “subscribe” feature has allowed it to become more like Twitter (with asymmetrical relationships) and thus, a platform for broadcasting. Again, not so much connecting. I think Twitter already does that and much better.

These days the main form of communication between me and my family is WhatsApp. We are also giving a chance to Path, which has already done a much better job with their mobile application than the crappy thing Facebook calls their mobile app.

Influential bloggers, like John Batelle, are crying out that all these silos like Facebook and Twitter are destroying the ecosystem that the original web was.

Then there are unsettling things like the fact that Facebook never deletes photos. They are working on a solution to erase them — in about 45 days.

But very much apart from that, I think Facebook, for me, has failed in its mission: it no longer connects me to the people that matter to me.

So, is Facebook still working for you?

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With Ecuador’s #30S Crisis, Twitter Shows it’s a Global Communications Platform

October 1, 2010
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Yesterday Ecuadorians woke up seeing on their television the images of what quickly became a very dangerous situation for its democracy. A large segment of the national police was going on a strike, after President Correa’s government had proposed a law that would strip them of a multitude of promotions, bonuses and retirement benefits. Some [...]

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Twitter Retweet: A ‘Like’ Function in Steroids

November 11, 2009
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One of the pillars of Social Tools is discovery. You have built a network of like-minded (or influential) people around you, you start striking conversations with them and you start getting the feel of belonging.

But of course, your network is 10 times bigger and more interesting, because of the second and third levels of people’s connections.

“Like” is one of the killer features of FriendFeed. It allowed me to discover new people’s content and I made really close connections to dozens of them. Facebook eventually copied the functionality, even though is not as useful in context as FriendFeed’s.

Since the beginning of Twitter, people found a way to hack the system, by introducing the ‘@’ sign to address users and putting ‘RT’ in front to give attribution of an interesting piece of content.

It took a while, but Twitter has finally given us a way to standardize the process and support it from within its data model. And it’s still called the same: Retweet.

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Ding-Dong, SEO and PageRank Are Dead

October 30, 2009
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Even as users still question whether real-time is hoopla or really transforming, I think the future is clear: real-time’s most impact will be on search.

And Google is showing up signs of distress.

First they tried to buy Twitter. That was the best move they could’ve tried. Unfortunately its founders were not impressed and really believed in their company. Reportedly they said they wouldn’t sell for a billion dollars.

Google could just scoff and carry on, right? Wrong. They need real-time because that’s where search is moving.

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I’m A Social Media Castaway

September 14, 2009
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This is my first post in a month and I wanted to look back at what’s happened in the social media environment in the last 30 days.

Basically, nothing.

The truth is I needed a break, because (I’m sure you’ve heard it before) keeping up with social media can have its toll on your productivity.

Sometimes I think the whole thing goes out of hand.

You need to be up to speed with hundreds of friends, keep with hundreds of feeds, update your blog several times a week, and then there’s work and family.

I felt guilty, lost and anxious. What are they talking about? Do they miss me?

But I needed to get things done. There was a huge relaunch happening. A new project being developed. A site that was closing.

Today I feel more balanced.

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An Adventure Unfollowing All The People I Followed on Twitter (Without a Happy Ending)

August 3, 2009
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No, I’m not saying Twitter is dead by a long shot.

But it has changed.

It has now become the playfield of a thousand cheap marketers, social media “experts” and 10,000 people who auto-follow the other 10,000 people.

It’s a tangled mess.

Yes, we have tools like Tweetdeck and Seesmic which allows us to create lists of users. However, because Twitter does not support groups, I always feel like I don’t have portability of those lists (even though Tweetdeck allows you to save them to their server, or is it Seesmic). But in any event, I always feel like there are important Tweets being dropped by this layer on top of layer approach.

Plus my firehose is just filled with junk and noise.

So about a week ago, I decided I was gonna clean the slate and start from scratch. I would get back to zero followers. The first thing I did was ask the FriendFeed community, as using Twitter’s tools would take me forever to unfollow 900+ users.

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The Audience/Complexity Ratio and Your Ideal Point of Broadcast

July 24, 2009
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Yesterday I was listening to one of Leo Laporte‘s podcasts, which I believe is broadcast nationally on radio as well. I had several times seen him record it in his Twit video channel, but had never listened to him without seeing him.

Two things struck me as I listened.

First, that Leo has a very cool radio voice. Trent Hamm, a FriendFeed user, described it perfectly: “strong, deep, authoritative tones, yet still warm and inviting”.

Second, that Leo’s technologic complexity on the show is right in the middle: not too complex, not too simple.

Leo is really admired and has a very loyal and large following. He has 137,000+ followers on Twitter and this Twit shows are always buzzing with people who ask him stuff, but also help him in things he doesn’t know.

I think Leo knows more about technology than he shows or broadcasts. He has his ideal point really figured out. Of course, he’s done it for years, first on ZDTV, then TechTV and now with his own channels.

I’m thinking about many other technology newsmakers with decent following and they always seem, to me, that they weren’t advanced in their technology knowledge. They’re not hardcore programmers like I am.

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Stop Crying About Followers Already

July 9, 2009
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Let’s face it: social media is about our own personal or corporate egos.

A couple of days ago @nickleung asked me:

Since you’re an online expert, do you have any advice on how I can build a community for FeedbackJar.com?

I immediately answered: Interactive Feedback. That means listening and talking in a two-way channel.

I had recently come across this article by Dan Martell where he talks about how feedback is “the secret weapon for startups”. The truth is it’s not only for startups and it’s not a secret.

He gives five recommendations to enable a feedback loop. The last one is the most important: “Listening Online”.

But it’s not just listening. It’s participating.

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An Audience is an Audience, Be it on FriendFeed or Anywhere Else

June 20, 2009
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I almost had a heart attack on Thursday night when I went to check my Feedburner Stats. I had been hovering around 60 subscribers with one or two added every week. But that day Feedburner announced that suddenly I had 354 subscribers.

What had happened? Did my blog get recommended on some influential blogger’s list? Had my blog been mentioned on the New York Times?

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Facebook’s (And Other Social Platform’s) Preferential Treatment Should Not Be Ignored

June 11, 2009
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Unless you’ve been living under a rock or haven’t paid your Internet provider or don’t have a Facebook account (that leaves about 2% of you out there surfing the web) you already know about Facebook’s announcement to finally give users the option to have a vanity URL, i.e. www.facebook.com/your.username

According to the blog post, there are some rules:

Facebook usernames will be available in basic text forms, and you can only choose a single username for your profile and for each of the Pages that you administer. Your username must be at least five characters in length and only include alphanumeric characters (A-Z, 0-9), or a period or full stop (“.”). While usernames are currently available only for Romanized text, we’re looking at how we might support non-Romanized characters in the future.

I remembered a while back that Oprah had gotten a vanity URL before a lot of us. But that’s fine because she is Oprah.

But then yesterday on FriendFeed I read that Allen Stern was asking Gary V. how he’d gotten his vanity URL. Some of us weighed in saying that Gary’s page, like Oprah’s, was a not a username, but a Fan Page vanity URL. Allen asked how you could get one and I thought I’d read that anyone can get a Fan Page, but you must have at least 1,000 followers to get the vanity URL.

But shortly after, Jesse Stay chimed in. He has 1,000 followers and has never been able to talk to anyone in Facebook to get a vanity URL. Wait, what?

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