Use Social Media, Keep Your Customers Happy

By Jorge Escobar at 25 November, 2008, 4:22 pm

I was really pissed. After trying to do some changes to my company’s DNS records, I ran into bureaucratic hell. I called, they opened a ticket. Two days later the ticket prompted me to call. After the call, I received an email about additional information. I was pissed, and I vented on Twitter:

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Let It Go, Twitter is Not Going To Die

By Jorge Escobar at 29 July, 2008, 5:29 pm

For the past few weeks there’s been talk of how Twitter is dead, how Twitter is going to die, or why Twitter must die. I think Twitter is just getting started.

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